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How to Apply for Retention of an Allopathic Drug Sales Licence Online Easily!!

Posted on: 04/Feb/2026 3:19:28 PM

Service Code: DCA-601 | Department: Drugs Department

Purpose:

The Retention for Allopathic Drugs Licence Sales service allows existing licence holders to apply for the retention of their allopathic drug sales licence through the e-District portal. This service is designed for:

- Current allopathic drug sales licence holders needing to retain their licence

- Businesses with active drug sales licences requiring continuation of authorization

- Authorized representatives managing licence retention for drug businesses

Required Information:

Mandatory Input:

- Existing Licence Number

Special Requirements:

- Active Licence: Must have a current, valid drug sales licence

- Automatic Data Retrieval: System populates all details automatically upon entering licence number

- Simplified Process: Minimal data entry required as most information is pre-filled

- Wallet Payment: Service charges deducted from operator`s wallet

Step-by-Step Retention Process:

1. Access the Portal: Go to Tamil Nadu e-District website

2. Operator Login:

- Enter correct login credentials (username and password)

- Click Login

3. Navigate to Service:

- Click on Services from the menu

- Select Drugs Department

- Click on DCA-601 Retention for Allopathic Drugs Licence Sales

4. Enter Licence Details:

- Enter your existing Licence Number

- Click Get Details

5. Verify Auto-Populated Information: System automatically displays:

- All licence details associated with the entered number

- Business information

- Owner/Applicant details

- Licence validity and specifications

6. Review and Submit:

- Check all fetched details for accuracy

- Click Submit application

7. Make Payment:

- System redirects to payment page

- Service charges will be shown

- Charges are deducted from operator`s wallet

- Confirm payment after checking details

8. Download Acknowledgement:

- Upon successful payment, download Acknowledgement Receipt in PDF format

- Receipt contains application reference details

Document Requirements:

Primary Requirement:

- Valid existing licence number (for system data retrieval)

Note: The process is largely automated with minimal document uploads required at initial submission stage. Additional documentation may be requested during processing if needed.

Payment Details:

- Payment Method: Operator wallet deduction

- Service Charges: Applicable fees as shown on payment page

- Government Fees: As applicable for retention service

After Submission:

- Acknowledgement Receipt: Immediate generation upon successful payment

- Application Tracking: Status can be checked through standard e-District tracking

- Processing: Application reviewed by Drugs Department authorities

- Notification: Updates sent through system notifications

Important Notes:

- Data Automation: All details auto-populate when entering valid licence number

- Pre-requisite: Must have active, valid drug sales licence

- Timely Application: Apply for retention before licence expiry

- Accuracy Check: Verify all auto-populated details before submission

- Wallet Requirement: Ensure sufficient balance in operator wallet for service charges

- Minimal Input: No extensive form filling required due to data automation

- System Integration: Seamless integration with existing licence database

- Retention Purpose: For continuing existing licence authorization

- Validity Extension: Process facilitates continuation of licence validity

Support Information:

- Help Desk Email: [email protected]

- Toll Free Number: 18004251333

- TNeGA Address: No. 59, TNHB Building, Kavigar Bharathidasan Road

Apply Online: https://tnesevai.tn.gov.in

Assistance: Visit your nearest e-Sevai / CSC Centre

This guide is based on the Tamil Nadu e-District User Manual (DCA-601). Government of Tamil Nadu, 2019