Service Code: DCA-401 | Department: Drugs Department

Purpose:
The Licence to Grant or Renewal Allopathic Drugs service enables businesses to apply for a new licence or renew an existing one for selling allopathic drugs through the e-District portal. This service is designed for:
- New pharmacy/drug store owners seeking a first-time licence
- Existing licence holders needing to renew their authorization
- Businesses requiring changes in premises or constitution
- Retailers, wholesalers, or businesses dealing in allopathic drugs

Required Information:
Mandatory for Renewal:
- Existing Licence Number (for renewal applications)

Special Requirements:
- For Renewal: System auto-populates details in non-editable mode upon entering licence number
- For Change Requests: Details become semi-editable for Change of Premises or Change in Constitution
- Pharmacist Details: Requires qualified Registered Pharmacist/Competent Person information
- Schedule N: Must specify if you want to operate Schedule N drugs

Step-by-Step Application/Renewal Process:

1. Visit the Portal: Login to e-Sevai Tamil Nadu portal as Operator

2. Navigate to Service: Click Services → Drugs Department → DCA-401 Licence to Grant or Renewal Allopathic Drugs

3. Select Application Type:
- Licence Type: Choose Grant (for new) or Renewal
- For Renewal: Enter your existing Licence Number → details auto-populate automatically
- Apply for: Select Fresh Licence, Change of Premises, or Change in Constitution

4. Enter Business Details:
- Business License Type: Select Retail (Form 19), Wholesale (Form 19), or Both
- Constitution/Ownership Type: Choose from Proprietorship, Partnership, Pvt. Ltd., etc.
- Schedule N Operation: Specify Yes/No

5. Provide Applicant Details:
- Enter required applicant information
- Click Add Applicant to add multiple applicants
- Use Add Bio Data for complete applicant biography

6. Enter Firm and Address Details:
- Name of the Firm
- Complete address details (State, District, Taluk, Street, Door No., Pin Code)
- Type of Firm (Rented/Owned)

7. Provide Pharmacist Details:
- Enter Registered Pharmacist/Competent Person details
- Add Name, Qualification, Registration Number
- Click Add to include multiple pharmacists

8. Provide Storage Details:
- Specify if you have special storage accommodation
- Provide warehouse particulars if applicable

9. Enter Contact Details:
- Phone/Landline Number
- Primary and Secondary Mobile Numbers
- Email ID

10. Submit Application: Click Submit to generate application number

11. Upload Required Documents:
- Form 19 (Retail/Wholesale for appropriate schedules)
- Declaration Form
- Rental Agreement
- Property Proof (EC, Tax Receipt, Sale Deed)
- Residence Proof
- Authorization Letter or Board Resolution
- Pharmacy Council Registration Certificate
- Notarized Affidavits for Pharmacist and Tenancy
- Photograph
- Purchase Bills for refrigerator/AC/generator
- Blue Print of premises signed by licensed surveyor
- Supported formats: PDF, JPEG, JPG, PNG
- File size limits: Documents 200KB, Photos 50KB

12. Make Payment:
- Government Fees: ₹6000
- Service Charge: ₹2
- Total: ₹6002
- Click Confirm Payment

13. Download Acknowledgement: Click Print Receipt for acknowledgement

Document Requirements:
Key Mandatory Documents:
- Form 19 (appropriate version for your licence type)
- Declaration Form
- Property Proof Documents
- Pharmacist Registration Certificate
- Notarized Affidavits
- Blue Print of Premises

Important: All attached documents must be sent physically to:
Office of the Assistant Director of Drugs control
Trichy Zone No.19, A.V. Arcade, 9th Cross East, Thillai Nagar
Trichy-620 018
(Mention your acknowledgment number on left top of the cover)

Payment Details:
- Government Fees: ₹6000 licence fee
- Service Charge: ₹2 processing fee
- Total Payment: ₹6002

After Submission:
- Application Tracking: Check status under Submitted Applications
- Draft Applications: Saved applications appear under Saved Application section
- Certificate Generation: Licence issued upon approval
- Digital Certificate: Downloadable from operator desk

Downloading Licence Certificate:
1. Check Status: Go to Check Status section
2. Enter Application Number: TN-XXXXXXXXXXXX
3. Click Search: View application details
4. Download Certificate: Click Download certificate link when status shows "Application Approved"

Important Notes:
- Renewal Convenience: Existing details auto-populate when entering licence number
- Change Requests: System allows semi-editable mode for premises/constitution changes
- Physical Submission: Must send hard copies of all uploaded documents to ADO office
- Document Templates: Download Declaration Form and Form 19 from portal links
- Validity Period: Licence valid for 5 years
- Verification: Certificate can be verified online using unique certificate number or QR code
- Qualified Staff: Must report changes in qualified staff within one month
- Business Changes: Licence valid for 3 months after constitution change unless fresh licence obtained
- Purchase Requirements: Drugs must be purchased from duly licensed dealers/manufacturers

Certificate Types Issued:
- Form 20: Retail licence for drugs other than Schedules C, C(1) and X
- Form 20B: Wholesale licence for drugs other than Schedules C, C(1) and X
- Form 21: Retail licence for drugs in Schedules C and C(1) (excluding X)
- Form 21B: Wholesale licence for drugs in Schedules C and C(1) (excluding X)

Apply Online: https://tnedistrict.tn.gov.in
Assistance: Visit your nearest e-Sevai / CSC Centre

This guide is based on the Tamil Nadu e-District User Manual (DCA-401). Government of Tamil Nadu, 2017.