From April, passengers who had a hard time booking tickets on www.irctc.co.in can book tickets very easily since the Indian Railways is gearing up to roll out next-generation e-ticketing from April this year, marking a �paradigm shift� in technology, customer-friendliness and speed.
Rakesh Tandon, additional member (IT) of the Ministry of Railways while speaking to the media said, �While traffic on IRCTC has grown 10 times over the years, the system capacities have also undergone upgrades. But there has never been a paradigm shift, as we were only tweaking and augmenting the systems and technologies introduced in 2002. We are now investing about Rs.100 crore to launch next generation e-ticketing. It will, however, take a few months for the new system to stabilize, given its enormity.�