Chennai Egmore Railway Station: Essential Passenger Services, Charges and Facilities You Should Know

Chennai Egmore Railway Station, one of Tamil Nadu`s busiest railway terminals, offers a wide range of passenger-friendly services to make travel more convenient. Serving as a major gateway to several southern districts of the State, the station provides facilities such as porter assistance, battery-operated cars, luggage storage, wheelchair support, and a dedicated complaint helpline.

Many passengers are unaware of these services despite frequently using the station. Here`s a look at the key facilities and their charges:

Porter Service

Passengers can hire licensed porters to carry luggage weighing up to 45 kg from the train to the station exit for ₹70.

Luggage Trolley Service

A trolley service is available for carrying luggage weighing up to 120 kg at a charge of ₹125.

Wheelchair & Stretcher Assistance

Wheelchair and stretcher services are available for ₹65. Passengers requiring a wheelchair can contact the Assistant Railway Station Master at Platform 4 for assistance.

Battery-Operated Car

For the convenience of senior citizens, persons with disabilities, and passengers with heavy luggage, battery-operated cars are available within the station premises at ₹20 per passenger.

Luggage Storage Facility

Passengers can safely store their baggage in the station`s security room for ₹20 for up to one day. An additional ₹30 will be charged for each extra day of storage.

Complaint & Passenger Assistance

Passengers can register complaints or seek assistance by contacting the railway helpline at 9003061958.

These facilities are aimed at improving passenger comfort, accessibility, and convenience, making travel through Chennai Egmore Railway Station smoother and more hassle-free. Travellers are encouraged to make use of these services whenever required for a better travel experience.