Under the Chennai Metropolitan Water Supply and Sewerage Act, 1978, installation of water meters is mandatory to calculate charges based on actual water consumption. However, meter-based billing is mainly implemented in commercial and large residential complexes, while most households follow a fixed-rate system.
For Individual Houses and Small Apartments (Below 50 Units):
- All households receiving piped Metro Water pay a flat monthly charge of ₹80, regardless of consumption.
For Apartments With More Than 50 Units (Bulk Metering System):
Charges are calculated based on total water usage, with a minimum monthly charge of ₹80.
Water Consumption Slabs and Rates:
- Up to 10 KL - ₹4 per KL
- 11 to 15 KL - ₹16 per KL
- 16 to 25 KL - ₹24 per KL
- Above 25 KL - ₹40 per KL
Due to limited piped water coverage in several areas, many residents also depend on CMWSSB water tankers and alternative sources to meet daily water needs.