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Jet Airways Introduces A Staggered Penalty Framework On Its Domestic Network
Posted on: 07/Feb/2019 7:36:13 PM
Chennai, 7th February, 2019: Jet Airways, India`s premier, full-service international airline, today introduced a dynamic, guest-friendly, tiered framework that will reward its domestic guests with substantially lower penalties in exchange for advanced intimation for changes in their bookings including cancellations, changes as well as refunds.
As part of the new policy, charges for various changes including those for flight, date, sector, booking class, cabin etc. and refund penalties for ticket cancellations at least 7 days prior to the date of travel will attract lower penalties compared to those who undertake booking changes within 7 days. The dynamic penalties will reward guests who plan in advance with substantial savings.
The new, industry-first policy, effective tomorrow - 7th February, 2019, reinforces Jet Airways’ Guest First philosophy. The tiered approach is yet another step in Jet Airways’ continuous endeavour to enhance convenience and choice for its guests. In the recent past, the airline has unveiled several such guest friendly initiatives including JetUpgrade, Preferred Seat Select and JetAdvance.
Commenting on the development, Raj Sivakumar, Senior Vice-President – Worldwide Sales & Distribution, Jet Airways, said, “The new industry first, guest-friendly penalty framework is another innovative initiative from the airline. The tiered policy is a carefully crafted endeavour that allows our guests the opportunity to amend their domestic travel ahead of time offering additional value, choice and convenience.”
Appended is the chart for further details:
|
Cabin |
Brand |
RBD |
Within 7 days of Flight departure |
Beyond 7 days from Flight departure |
||
|
Change Fee |
Refund Fee |
Change Fee |
Refund Fee |
|||
|
Premiere |
Flex |
C, J, Z |
FREE |
INR 3800 |
FREE |
INR 3800 |
|
Classic |
I |
INR 2300 |
INR 4800 |
INR 2300 |
INR 4800 |
|
|
Economy |
Flex |
Y, M, T, U, N, L |
INR 2300 |
INR 2800 |
INR 1500 |
INR 2000 |
|
Classic |
Q, S, K |
INR 2800 |
INR 3800 |
INR 2000 |
INR 3000 |
|
|
Saver |
H, V |
INR 3800 |
INR 4300 |
INR 3000 |
INR 3500 |
|
|
Deal |
O, W |
INR 4300 |
INR 4600 |
INR 3500 |
INR 3800 |
|
|
Lite |
B |
INR 4300 |
INR 4600 |
INR 3500 |
INR 3800 |
|
*Terms and Conditions apply
About Jet Airways
Jet Airways is India’s premier international airline, currently operates flights to 66 destinations, including India and overseas. Jet Airways’ robust domestic India network spans the length and breadth of the country covering metro cities, state capitals and emerging destinations.
Beyond India, Jet Airways operates flights to key international destinations in South East Asia, South Asia, Middle East, Europe and North America. The Jet Airways Group currently operates a flfleet of 124 aircraft, comprising Boeing 777-300 ERs, Airbus A330-200/300, the latest Boeing 737 Max, Next Generation Boeing 737s and ATR 72-500/600s.
Jet Airways Media Contacts
Srirupa Sen
Manager – Corporate Communications
Tel: +91 22 61211152
ssen@jetairways.com
Shefali Mehta
Manager – Corporate Communications
Tel: +91-22-61211155
shefali.mehta@jetairways.com
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