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Consumer advisory centre formed in Chennai
Posted on: 21/Jul/2010 2:45:37 AM
K. Rajaraman, Commissioner, Civil Supplies and Consumer Protection Department announced that The Civil Supplies and Consumer Protection Department (CSCPD) had formed a consumer advisory centre in the city to reach out and create awareness among people on buying behavior. Constance Jones, Consul For Public Affairs, U.S. Consulate General, Chennai; Charles Bell, Programs Director for Consumer Union in U.S participated in a lecture cum discussion on credit information companies and online banking in the city on Monday,
Mr. Rajaraman said that the centre had been set up as a pilot project in the city in association with the Department of Consumer Affairs and GTZ, Germany, to teach people how to be alert consumers. The aim is to give suggestions to the consumers to take pre-purchase and post-purchase decisions, he said.
Initially, the department set up stalls in the commercial zones of T. Nagar and Purasawalkam to create the required awareness among consumers. Apart from telling the provisions of the Consumer Protection Act, the officials gave details to be noted before purchasing home appliances and electronic goods.
The department also has a State consumer helpline and an online registration for consumers to take up various complaints, including banking. The awareness building programmes include investor protection, involving financial institutions, he said.
The session was organised jointly by the U.S. Consulate General, CAG and Tamil Nadu Dr. Ambedkar Law University.
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