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Vernacular.ai partners with Axis Bank to launch AXAA

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Posted on : 04/Aug/2020 6:43:40 PM



 
 
 
Bengaluru startup Vernacular.ai, an AI-based SaaS voice automation platform, announced its partnership with Axis Bank, one of the leading banks in the country, to optimize voice AI solutions and help automate customer interactions through intelligent human-like dialogue.

Being one of the earliest adopters of Voice AI technology, Axis Bank has already recorded massive success in resolving over 250,000 additional calls per month. With the integration of Vernacular.ais proprietary technology, the average call handling time has been significantly reduced, while enhancing overall customer experiences.

Axis Banks AXAA uses Vernacular.ais next-generation multilingual voice AI platform built on top of VASR (Vernacular Automated Speech Recognition). VASR is a high-end STT (Speech-to-Text) technology that enables enterprises to convert audio to text by applying powerful neural network models in an easy-to-use API.

For more details CLICK HERE
 
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