Service Code: DCA-403 | Government Fees: ₹1,000

Purpose:
This service allows applicants to apply for a new grant or renewal of a Restricted Licence for selling, stocking, or distributing specified allopathic drugs (excluding Schedule C, C1, and X drugs) through retail, where the services of a qualified pharmacist are not engaged, as per the Drugs and Cosmetics Rules.

Key Application Types:

- Fresh Licence: For new applicants
- Renewal: For existing licence holders
- Change of Premises: For change in business address
- Change in Constitution: For changes in ownership or firm structure

Prerequisites:

- Valid Aadhaar or ID proof for all applicants
- Property documents (EC, Property Tax Receipt, Sale Deed, or equivalent)
- Legal Tenancy Affidavit attested by Notary Public (if rented)
- Pharmacy Council Registration Certificate or Education Qualification Certificate of Pharmacist
- Memorandum of Association, Partnership Deed, or firm constitution documents
- Blue Print of Premises Plan signed by Licensed Surveyor and Applicant
- List of Drugs to be sold
- NOC from other owners of premises (if applicable)
- Purchase bills for Refrigerator, Air Conditioner, Generator (if applicable)

Application Process:

1. Login to E-District Portal as Operator
- Visit: https://tnedistrict.tn.gov.in
- Select Operator Login
- Enter Username, Password, and Captcha
- Click Login

2. Navigate to Drugs Department
- Click on Services
- Select Department Wise - Drugs Department

3. Select the Licence Service
- Click on DCA-403 Licence to Grant or Renewal Restricted Licence (allopathic drugs)

4. Select Licence Type
- Choose Grant (for new) or Renewal (for existing)
- If Renewal: Enter Licence Number to auto-fill details

5. Select Application Type
- Choose Fresh Licence, Change of Premises, or Change in Constitution

6. Enter Constitution or Ownership Details
- Select Proprietorship, Partnership, Pvt. Ltd., Public Ltd., LLP, Trust, HUF, or Others
- Specify if you are an authorized person

7. Add Applicant Details
- Enter Appellation, Name, Designation, Aadhaar or ID Proof
- Click Add Applicant
- Click Add Bio D Data to fill detailed personal, educational, and address history

8. Enter Firm and Address Details
- Provide Firm Name, Type, State, District, Taluk, Zone, Door No., Pin Code

9. Enter Vendor Details
- Provide Vendor Name
- Specify if Itinerant Vendor (Yes or No)
- Enter Vendor Address

10. Enter Dealer Details (if Itinerant Vendor is Yes)
- Add Dealer Name and Registration Number
- Multiple dealers can be added

11. Enter Storage Accommodation Details
- Specify if special storage accommodation exists
- Provide particulars

12. Enter Contact Details
- Provide Primary Mobile Number, Secondary Mobile, Email, Phone or Landline

13. Submit Application
- Click Submit
- Application is saved as draft in Saved Applications

14. Upload Mandatory Documents
- System displays required document list
- Download Declaration Form and Form 19-A
- Upload documents in PDF, JPEG, JPG, PNG format (max 200 KB each)
- Ensure all 15+ documents are uploaded

15. Make Payment
- Click Make Payment
- Verify Government Fees: ₹1,000 + Service Charge: ₹2 = Total ₹1,002
- Click Confirm Payment

16. Download Acknowledgement Receipt
- Click Print Receipt
- Save receipt with Application Number

After Submission:
- Application moves to Submitted Applications
- Track under Check Status
- Send physical documents to Office of the Assistant Director of Drugs Control, Trichy Zone
- Reviewed by Assistant Director
- Upon approval, digitally signed licence certificate is issued

Downloading Licence Certificate:
- Go to Check Status
- Enter Application Number
- Click Search
- When status shows Application Approved
- Click Download certificate
- Certificate includes Form 20A and or Form 21A with QR code

Important Notes:

- Licence valid for 5 years
- Display licence at premises
- Inform authority within 3 months of firm changes
- Purchase drugs only from licensed sources
- Certificate can be verified online
- Help Desk: [email protected]
- Toll-Free: 1800-425-3333g>

Apply Online: https://tnedistrict.tn.gov.in
For assistance: Visit nearest eSevai or CSC Centre

This guide is based on the Tamil Nadu e-District Application Training Manual (DCA-403 Licence to Grant or Renewal Restricted Licence). Government of Tamil Nadu, 2017.