43000 gave up BSNL numbers last year
Posted on: 26/May/2013 9:01:40 PM
Chennai Telephones which was the leading BSNL (Bharat Sanchar Nigam Limited) office a few years ago, has not been faring so well recently. According to reports, 43000 customers gave up their BSNL numbers in the year 2012-13. These were with regard to landline numbers.
According to an official, �The inordinate delay in paying contractors� bills is adding to the existing ch�a�os. BSNL has outsou�rc�ed the repairing of BSNL cable faults and due to payment delay cont�ra�cto�rs don�t attend faults fo�r�cing customers to an�n�ul their landline sets.�
However, another senior official said, �It takes the us�ual procedural time for settling bills and there is no delay. Public compla�ints are attended at the ear�liest. With the craze for cellphone surging and av�ailable without any mon�thly rent, customers are shifting to mobile ph�ones. However, the BSNL internet broadband is do�ing well in the market and this shows our commitm�ent to our customers.�
