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Call Centre To Know SETC Bus Timings To Be Launched Soon
Posted on: 22/Jul/2010 5:18:35 AM
Atulya Misra Transport Secretary said on Wednesday that uniform, centralised call centre would be launched soon. It was in response to suggestions made at State Consumer Protection Council meet.
This will help commuters using the State Express Transport Corporation (SETC) buses plan and schedule their travel better. There are seven State Transport Corporations; information access is complex and time taking for commuters who travel across districts.
Once the call centre becomes operational, the commuters can whatever information on buses timings - arrival and departure timings Officials from 13 government departments and undertakings took part in the meeting in which a host of issues were raised by consumer activists. Officials including the Chairman of TNEB assured the forum that they will improve their services especially in the areas consumer redressal and communication with the customers.
