Aavin has a 24-hour complaint cell handled by officials who maintain a register of complaints and ensure smooth distribution of milk. “Complaints can be registered by calling our toll-free telephone number, 1800-425-3300,” a senior Aavin official said. “Complaints are addressed by the 24-hour consumer care and support cell located at Nandanam and by our 24 zonal marketing offices,” said an Aavin official.
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