Facilities will be disconnected for those who send unsolicited communication
Posted on: 27/May/2013 6:41:23 PM
The Telecom Regulation Authority of India (TRAI) has passed an order that a subscriber�s facility will be disconnected if they use the number for sending unsolicited communication.
Says member of TRAI R.K. Arnold, �Name and address of such subscribers shall be entered into a blacklist and no resources would be allotted to these subscribers for a period of two years in such cases� The moment a complaint is received by a service provider from a customer... it will immediately investigate into that complaint and if it finds the communication unsolicited, the regulations provides for immediate disconnection of that resource.
�There are many private persons who are sending the commercial messages to the subscribers...now with this particular amendment...resources of such subscribers will be disconnected. �The 5 paisa charge is already there for promotional messages. Now, it will be applicable for transactional messages also, which also falls under the category of commercial communications.�
