Indian railway is set to start a refund system when trains are cancelled. Full refund amount will be credited to the bank savings accounts of the passengers who booked in advance.
This has been informed by the central Railway Minister Mr.Suresh Prabhu in his Twitter account.
This refund arrangement is for the passenger who had booked online.
The minister informed that the system of direct crediting of the refund would be implemented when trains are cancelled. There is no need to personally bring the ticket & surrender, etc.
He informed that the software enhancement for this facility is in progress.
Various other services which are beneficial to the customers are proposed to be introduced.