In order to improve the efficiency of the website for booking of e-tickets, a new State-of-the-Art Data Centre has been set up by Indian Railway Catering & Tourism Corporation. Further, the e-ticketing system has been upgraded with the launch of the NextGeneration E-ticketing System (NGeT). This new e-ticketing system has an enhanced capacity of booking 7200 tickets in a minute as against the capacity of 2000 tickets per minute of the old system. In the new system 1,20,000 concurrent users can login at a time and simultaneously book e-tickets against the earlier capacity of 40,000 concurrent users at a time.
However, some instances of unsuccessful transactions have been reported on account of reasons such as non-availability of the choice of berth, network failure at the bank�s end, etc. All such cases are examined and necessary remedial action is taken.
This information was given by the Minister of State for Railways Shri Manoj Sinha in written reply to a question in Lok Sabha.