If you are speaking in your mobile and all of sudden your line gets disconnected, what will be the situation. Now TRAI is looking to order operators to return the money charged for the dropped calls or throw in extra airtime to compensate for deficient services. Call drops have been a recurring irritant for Indian mobile phone users, who have emerged as the world`s second-biggest market, behind only China. While low call rates and fast adoption of internet on mobile have marked the journey of the Indian phone market, service quality has been deteriorating over the years.