IRCTC introduces Dial �a- Meal
Passengers who are worried about the food service in Railways need not worry now. To help the travellers, the Indian Railway Catering and Tourism Corporation (IRCTC) South Zone has introduced a �Dial-a-Meal� concept by joining hands with Ratna Caf� in Chennai Central Railway Station. This is being done after carrying out a trial run at Trivandrum Railway Station for the last one month.
All that an inbound or outbound traveler/visitor to the station has to do is to dial a designated number (90437 7777) just 40 minutes in advance and place an order for food items from 6 a.m. to 11 p.m. It would be more useful to those arriving at Chennai Central at odd hours.
According to Ratna Caf�, Chief Executive Officer, Lokesh Gupta, the menu would have about 100 different types of items ranging from tiffin, snacks, sweets, briyani to mini-meals. On reaching the stall, the customer has to cite the reference number, pay the amount and pick-up the food items. �It would be a hazzle-free process. Next in line would be the introduction of web-based reservation system,� he said.
