How to Pay Water and Sewerage Tax Online Easily!!
Service Code: CMW-501 | Department: Chennai Metro Water Supply & Sewerage Board
Purpose:
The Water and Sewerage Tax Payment service enables consumers to pay their outstanding water and sewerage taxes through the e-District portal. This service is designed for:
- Residential consumers with water connections in Chennai
- Commercial establishments with metro water services
- Property owners liable for water and sewerage charges
- Authorized representatives handling utility payments
Required Information:
Mandatory Search Criteria:
- CMC Number (either New CMC No. or Old CMC No.)
Special Requirements:
- Existing Connection: Must have an active water connection with Chennai Metro Water
- Demand History: System displays period-wise outstanding demands
- Selective Payment: Can choose specific periods to pay or pay all demands
- Surcharge Calculation: Includes applicable surcharges on overdue amounts
- Operator Login: Service accessed through authorized operator login
Step-by-Step Payment Process:
1. Visit the Portal: Login to e-Sevai Tamil Nadu http://tnesevai.tn.gov.in/ portal as Operator
2. Navigate to Service: Click on Services - Chennai Metro Water Supply & Sewerage Board - CMW-501 Water and Sewerage Tax Payment
3. Click Proceed: On the service description page, click Proceed button
4. Enter CMC Number:
- Enter either New CMC No. or Old CMC No. (Mandatory)
- Click Search
5. Verify Consumer Details: System displays:
- Customer Name and Address
- Annual Value of the property
- Counter Details (Number, Class, Category)
- Demand Period List with year-wise breakdown
6. Review Demand Details: For each period, system shows:
- Surcharge Effective From date
- Surcharge Percentage applied
- Surcharge Amount
- Demand Amount (base tax)
- Demand Total (including surcharge)
7. Select Payments:
- Check the boxes for specific periods you want to pay
- Or use selection options (All, Tax, Charges)
- System calculates Total Amount Payable
8. Make Payment: Click Make Payment button
9. Download Receipt: After successful payment:
- Click Get Receipt to download payment receipt
- Save/print the receipt for your records
Alternative CSC Centre Method:
Consumers may also pay water taxes through any Common Service Centre (CSC) where trained operators assist with:
- CMC number verification
- Demand details explanation
- Period selection guidance
- Payment processing
- Receipt download and printing
- Instant Receipt: Payment receipt available immediately
- Digital Record: Payment recorded in metro water database
- Proof of Payment: Downloadable receipt serves as payment proof
- No Physical Visit: Entire process completed online
Important Notes:
- Mandatory Field: CMC Number (either new or old) is required for search
- Demand Selection: Can pay selected periods or all outstanding demands
- Surcharge Application: Overdue amounts include surcharges (up to 80% as per examples)
- Receipt Details: Includes consumer information, payment breakdown, and transaction details
- Payment Flexibility: Can choose to pay partial demands by selecting specific periods
- Chennai Metro Water: Service limited to Chennai Metro Water consumers
- Existing Connection Required: Only for registered water connections
- Demand Periods: Shows historical demands with applicable surcharges
Assistance: Visit your nearest e-Sevai / CSC Centre
This guide is based on the Chennai Metro Water Supply & Sewerage Board User Manual. Government of Tamil Nadu, 2016.
