Chennai Metro rail has mentioned that so far 26 Lakhs 33 thousands 822 people have travelled in the metro rail. The Chennai Metro Rail, built at a cost of Rs. 14,600 crore, launched its first service between Koyambedu and Alandur - a distance of 10 km only in July 2015 after five years of work. The rail coaches, stations and security were on par with international standards.
At the same time there was no patronage on working days. There was crowd only on Saturdays, Sundays and other holidays. Months after the launch, to give a boost to patronage, they started issuing special trip cards to commuters. Chennai Metro Rail Limited (CMRL) officials said smart cards were important to encourage patronage in the city. There are three types of trip cards - one for 12 trips valid for seven days, 50 trips for 30 days and 100 trips for 60 days
An official said 30,084 smart cards have been sold, which indicated that commuters were interested in travelling multiple times along the stretch. The 10km line attracts 5,000 to 10,000 commuters on a weekday.