SOUTHERN RAILWAY RESPONDS TO COMPLAINTS; TO IMPROVE QUALITY OF BEDROLLS SUPPLIED TO PASSENGERS

Southern Railway as a part of improving their services to the rail travelers has positively responded to the complaints by the passengers on the quality of bedrolls provided in the trains Southern Railway has initiated   setting up laundries at major stations to improve the quality of bedrolls supplied to passengers. The 12-tonne capacity laundries are being established under the Build Own Operate Transfer (BOOT) scheme. To start with, they will come up in Chennai and Thiruvananthapuram.The facility will be extended to other major stations in the zone in a phased manner, General Manager (Southern Railway) Deepak Krishan told .In Chennai, the laundry was being established at Basin Bridge.

 To query on the allegations of irregularities in the allotment of berths under the Emergency Quota, 

The authorities said that Railways by design the touts and the travel agents would be kept away from EQ system.