The Chennai One mobile application, developed by the Chennai Unified Metropolitan Transport Authority (CUMTA), has introduced a new feature that enables Southern Railway suburban train ticket booking. Launched on 22 September 2025, the app now supports unified ticketing across suburban trains, Chennai Metro, MTC buses, autos and cabs.
With this update, commuters of the Chennai Suburban Railway Network can easily book unreserved train tickets directly through the Chennai One App, enhancing convenience and integrated travel across the city.
Key Features for Suburban Train Users
– Paperless unreserved single-journey tickets for Second Class and First Class trains within the Chennai Metropolitan Area
– AC EMU ticket booking is currently unavailable
– Fares remain identical to UTS App, UTS counters, and ATVMs
– Ticket verification requires using the “Show Original Train Ticket” option
– No cancellation available for suburban train tickets
– Journey must begin within 3 hours of booking
– Refunds granted only under exceptional conditions as per Railway policy
This new feature will benefit thousands of daily commuters by offering a unified and seamless public transport experience.
Disclaimer: This article is based on the official announcement released by Southern Railway.