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TNEB announces WhatsApp compliant numbers for power failure

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Posted on : 27/Dec/2017 5:06:26 PM



 
 
 
TNEB has introduced the facility to make complaints through WhatsApp. For this purpose, district-wise WhatsApp numbers have been announced.

The Minister for Electric Power of the State Government of Tamil Nadu, Senthil Balaji, has announced that a toll-free help line number 1912 has been set for the public to register complaints regarding power failure or repair.

A Special 24-hours-functioning WhatsApp Number 94456-50811 has also been set up for the public to register complaints regarding power failure/repair!

Generally the complaints, apart from power failure, are regarding damaged electric poles, non-burning street lights, damaged pillar-boxes, broken overhead electric wires fallen down, damaged cables, etc. Presently, this complaint calls are made by the consumers through call-centres.

Now, the facility to make these complaints on WhatsApp is being introduced. As per this, the district-wise WhatsApp numbers for making the above complaints:
  • Chennai 9445850829 ,94456-50811
  • Kanchipuram and Thiruvallur 9444371912
  • Salem, Erode, and Namakkal 9445851912
  • Trichy, Thanjavur, Perambalur, Ariyalur, Pudhukkotti, Thiruvarur, Nagapattinam, and Karur 9486111912
  • Madurai, Theni, Dindigul, Theni, Ramanathapuram, and Sivagangai -  9443111912,
  • Villupuram, Tiruvannamalai, and Cuddalore 9445855768
  • Kovai, Niligiri, and Tirupur - 9442111912,
  • Tirunelveli, Thoothukudi, Kanyakumari, and Virudhunagar - 8903331912,
  • Vellore, Dharmapuri, and Krishnagiri 6380281341
TNEB has announced that the resident consumers in the above districts can make the electricity-related complaint to their respective districts WhatsApp number allotted as above.

 
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