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How to send money using WhatsApp payments?

Posted on: 11/Feb/2018 12:26:13 PM
During this week, WhatsApp has introduced 2 options of making financial transactions:

  • WhatsApp payments
  • UPI (Unified Payments Interface)-based payments service for WhatsApp for Android beta as well as iOS users
WhatsApp has now started striving for more customers on the above 2 platforms. These 2 payment modes support over 70 banks, including Paytm Payments Bank and Airtel Payments. Naturally, this will be in competition with the Google’s Tez mobile payments service that was launched last year.

Here is the procedure to conduct financial transactions through the above avenues.

First condition - both the sender and the receiver need to have the have the WhatsApp Payment option enabled for a transaction to be made, and also your WhatsApp number needs to be linked to your Bank account.

The procedure
  • Go to Settings > Payments to set up WhatsApp Payments OR Go to a contact and click the Attachment icon next to the text field and select payment (This doesn’t work if your friend doesn’t have Payments set up).
  • Accept the terms. Verify your phone number and Click Done. Now the Setup is Complete.
  • Add your Bank account from the list if over 70 banks. If you don’t have UPI account, you will be asked to create one along with security pin for authentication. If you already have one, you will just need to verify it with SMS (costs apply). The mobile number that you are using on WhatsApp must be linked to your bank. Otherwise, you have to contact your bank to link your number.
  • Select the person you want to send money, select the account which you want to send the money from (if you have more than one), Enter the UPI PIN and the transfer will be over in seconds, and the amount should reach your friend’s bank account.
  • You can view details about the completed transaction by clicking it within the chat. You will also get a transaction id. The help option lets you raise any complaints regarding the transaction. You can view the payment history from the settings and also change the UPI PIN or remove the bank account anytime by clicking the respective bank account.
The WhatsApp Payments feature is in the initial stage rolling out gradually and over a period, should roll out to everyone in the coming weeks.